Let me start by saying I love this game. I started playing about 2012 and loved the storylines, the uniqueness of the world. I have been on hiatus for a long time since Seeking was taken down, and came back earlier this year to discover a vast amount of new content. A love for the world. I have two accounts with Exceptional Friendship and have bought many old Exceptional Stories. I enjoy them, I enjoy the Lore, I don’t think the content is worth the price compared to being able to buy full games, but I want to support the continued functioning of this game and I do at the end of the day enjoy them. I’ve paid hundreds of dollars this year alone because I believe in and love the world of Fallen London.
This is why it breaks my heart to say that I have cancelled Exceptional Friendship on 2 accounts and will not be purchasing Fate or Friendship again until the developers listen to their fanbase, and I think you should too. This change was done in direct opposition to what players have been asking for; we will give you those outfits but at a cost that makes the ordeal even more frustrating, not less. I’m not an "optimizer". I have never pruned my deck for the best cards, and often do poor Echo storylines to increase qualities (such as Master Thief, Procurer of Beasts etc.). I like exploring new areas of the game and I like progress. But when the entire fanbase is avidly against this change as a Quality of Life issue and the developer response is "We don’t think your opinions matter, we’re sure some other people like it", that is concerning. It shows that the developers do not value our opinions. People have already suggested ways at least 2 of 3 of Flyte’s goals could easily be achieved without annoying the vast majority of the fanbase. There was no warning, there was no testing, there was no discussion.
At the end of the day Failbetter Games is a company like any other. There is one guaranteed way to get them to listen, a financial hit. If enough players start unsubscribing, stop generating profit, show a clear and marked response, Failbetter will have no choice but to go back on their previous plans. And if losing a large chunk of income is not a good enough signifier of what the playerbase wants out of this game that’s on them, not us. The fact they’ve outright admitted they can’t rework the whole game to fit this change and are still doubling down on it is the problem.