[li]I’ve already reported this to the Admiralty, but was wondering if anyone else might have experienced the same problem (and found a solution?):
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[li]issue is this - i try to launch the game and nothing seems to happen. i get a message box from Steam saying the game is loading, then it reports that the "app is already running" and cancels out. if i go into task manager, i can see the Sunlesssea.exe*32 in processes and cancel it out.
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[li]Steam has info on these kinds of errors and calls them "silent crashes". i checked the game files per Steam’s internal verification procedure, and the caches cleared with no issues. per Steam, if that’s the result, issue lies with the game.
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[li]anyone else hit this? pretty nasty, because you’ve got no game AND no output file to report on over for analysis.
I have had it happen a couple of times with other games. I fixed it by as you mentioned by opening the task manager processes and closing the process associated with the game. After that the game would start.
I do not have the technical knowledge of what causes this but it is easy enough to fix. It is a rare occurrence for the games I own in which I run into this problem.
[li]i’ve tried that, and to no affect. i close via the 'Manager and attempt to re-launch but it all leads right back to square one. multiple tries, multiple reboots, tons of intervening invective. (i must really like the game.) even more oddly, the game worked fine for the first few days. the launch issue just came out of nowhere.
[li]well … Humble wants $19 for a load, and Steam doesn’t seem (?) to allow reinstalls of games unless there was an error during the original upload, so there’s another $19 if you want to try it that way.
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[li]i would have spent $30 to buy the game originally, but if the re-install fails, that’s another $20 gone. try again for another $20? not to fuss, but there are cheaper tables at Caesar’s Palace - and with better odds. probably got to wait for tech support.
For me I bought the Humble Bundle version then just used my Steam Key to get it on Steam. As for Steam I’ve deleted and reinstalled my games multiple times and on different computers with no problems.
If you purchased on Steam there is no reason for you to rebuy, you own the game and can install and delete as much as you like, But if you dont want to do a complete reinstall do these steps
Open up steam and go to your library and select Sunless Sea
In the left hand window that lists all of your games, right click on Sunless Sea and little window will pop up and click on properties thats at the bottom.
A window will pop up along the top there are four selections: General, Updates, Local Files, Betas.
select Local Files it will being up some new options, Select Verify Integrity of Game Cache, this will have Steam check to make sure the game files are not corrupted
For me I bought the Humble Bundle version then just used my Steam Key to get it on Steam. As for Steam I’ve deleted and reinstalled my games multiple times and on different computers with no problems.[/quote]
that makes sense to me, too, but the only ‘road’ i could find led me back to ‘buy again’ not reinstall. i figured i HAD to be missing something, so i even resorted - in utter desperation - to the Steam help menus. nothing discussed reinstalls along these lines. (mostly just errors encountered during initial download.)
ZB - is there a specific option / method to running reinstalls? i’m new to the Steam program and could be missing the forest through all the trees.
Nameless & JE - yes, i verified the cache integrity through Steam and everything reported back as clean. per Steam, that means the issue lies within the program, not their system, and bump you back to manufacturer.
i’ve tried opening through every execute option (shortcut, directly from file, off Steam) to no effect. i’ve tried closing out through Task Manager, regular means, and attempted relaunches. i’ve tried reboots and reboots again, also to no effect.
and yes, way weird, and all the more so since it was working like a charm for a few days of seriously intense play before (with multiple loads, closings, etc.)
it’s a serious bummer. "terror" points don’t seem appropriate, but i’m definitely going crazy here being locked on the outside and looking in.
Well let’s see, you have the Steam Client thing right? When you delete the game off your computer you go to the client, find the game, and reinstall it from there. If you managed to erase the game from the Client then…well I don’t know.
[quote=Psst!][
it’s a serious bummer. "terror" points don’t seem appropriate, but i’m definitely going crazy here being locked on the outside and looking in.
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[color=#009900]
[/color][/li][color=rgb(0, 153, 0)]We’ll keep looking into this, but as a workaround I’ve replied to your ticket with a Humble Bundle key, which will get you up and running in the meantime. (HB and Steam versions will use the same save files.) Unless there are two people with similar bugs and I’ve helped someone else, in which case do drop us another mail![/color]
For me I bought the Humble Bundle version then just used my Steam Key to get it on Steam. As for Steam I’ve deleted and reinstalled my games multiple times and on different computers with no problems.[/quote]
that makes sense to me, too, but the only ‘road’ i could find led me back to ‘buy again’ not reinstall. i figured i HAD to be missing something, so i even resorted - in utter desperation - to the Steam help menus. nothing discussed reinstalls along these lines. (mostly just errors encountered during initial download.)
ZB - is there a specific option / method to running reinstalls? i’m new to the Steam program and could be missing the forest through all the trees.[/quote]
To reinstall, you will have to uninstall first. You can either do that from the normal Windows Uninstall Programs panel, or by right-clicking the game in your game list in Steam, then selecting "Delete Local Content". Once the game is uninstalled, the name will change to a darker grey color, and instead of a "Play" button, you’ll have an "Install" button. Click that, and all should be well. And if all else fails, the Humble key Alexis sent you should work to play without Steam!
[quote=Psst!]
that makes sense to me, too, but the only ‘road’ i could find led me back to ‘buy again’ not reinstall. i figured i HAD to be missing something, so i even resorted - in utter desperation - to the Steam help menus. nothing discussed reinstalls along these lines. (mostly just errors encountered during initial download.)[/quote]
(And, as an aside, Steam won’t let you buy a game a second time for your account – you can only gift it. Valve wants your money, but they don’t resort to outright trickery to get it! If you add it to your cart, it should say that you already own it. If it doesn’t, you’re probably using the web interface and not logged in.)
[li]so i burned Rome and rebuilt it with WIN 8.1 (running as a 32) with a new processor, memory, the works. and i just copy / pasted Steam & Sunless from the old HD to the new one and the game opened right away. and that’s about the only nice thing i can say about WIN 8.1 at the moment or the six days eating hell to get all the gears & gizmos playing nicely with one another.
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[li]but now i’ve got a funny new issue - Sunless runs, but runs real slow. painfully slow. i hit this on my old WIN 7 setup, but the cure was a simple reboot. then the game ran fine unless you opened a window to the internet. then it ran slow again.
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[li]now, with WIN 8.1, that trick won’t work. if i try running in a ‘windowed’ mode, i might get a brief period of normal running, otherwise it turns slow again on its own. everything else on the machine runs slick as glass … bat-crazy and in its own, deeply inexplicable 8.1 way, but off it goes.