Help with bugged social actions?

Hi! I suspect my social actions are bugged - I have an ongoing chess match and sparring bout at stage 2 that I cannot cancel out of, and the players at either end have confirmed they cannot proceed with. I am uncertain how this came about.
This bug is persistent on both browser and android app.

Has anyone had the same or a similar problem? Any suggestions for a fix? Or is there just something I’m missing?

Thanks very much in advance!

EDIT: I’ve contacted Support and look forward to hearing from them. I also won’t be doing Social Actions on the app from now on.
edited by CosmicRay on 1/18/2018

If you or the other participants are outside London, that might be the issue. In any case, contact support@failbettergames.com and they can sort things out.

They’re in London. At least I can confirm one is. It’s genuine buggy behavior.

Chiming in here to say that I’m experiencing the same bug with a dual. Neither of us can proceed with the match, nor can the match be canceled. It’s been frustrating.