Cedric Appleby
Posts: 121
12/16/2013
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I apologise if this problem has arisen before and I missed the appropriate thread, but I seem to be having a problem. Specifically, I ran out of Nex! Normally, this is easily fixable, but SuperRewards does not seem cooperative anymore. Specifically, when I go to the Nex page and click SuperRewards, all I get is an empty "Earn Nex" window telling me that "There are currently no items to display", with no actual payment options visible anywhere. I have a virtual machine set aside for the sole purpose of interacting with dodgy places like SuperRewards, so this was in a completely vanilla Firefox 25.0 with no add-ons - no ad blockers, no script blockers, and so on. I tried with different browsers, too (Opera and Chromium), similarly to no avail.
I do not own a credit card and have no intention of ever acquiring one. Does that mean I am locked out of Nex purchasing for now? Is this a problem on my end? Should I try to contact SuperRewards, cross my fingers and hope? Locate a friend who does own a credit card? Something else entirely?
edited by Cedric Appleby on 12/16/2013
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That is, in fact, a beak. Tea is difficult.
@21stCenturyBird on Twitter. -- In-game profile.
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Sara Hysaro
Moderator
Posts: 4514
12/16/2013
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That is very odd - I purchased some Nex last night, and the payment options are still showing up for me. I would submit a bug report.
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Cedric Appleby
Posts: 121
12/16/2013
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Strange. It might be a problem on my end, then, but I have tried on several different devices in the meantime, always with this result.
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That is, in fact, a beak. Tea is difficult.
@21stCenturyBird on Twitter. -- In-game profile.
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Sara Hysaro
Moderator
Posts: 4514
12/16/2013
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I was gonna post "Aha, I see the problem!" but when I opened it up within the Nex tab itself instead of its own tab I still get the payment options. @_@ I really don't know what the issue is. I hope you can work it out soon!
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http://fallenlondon.storynexus.com/Profile/Sara%20Hysaro
Please do not send SMEN, cat boxes, or Affluent Reporter requests. All other social actions are welcome.
Are you a Scarlet Saint? Send a message my way to be added to the list.
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Richard
Posts: 304
12/16/2013
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Cedric Appleby wrote:
Strange. It might be a problem on my end, then, but I have tried on several different devices in the meantime, always with this result. Ah, this happened to me once, and it turned out I'd been randomly blocked by SuperRewards. FBG added me to a whitelist somewhere and all was well again. In any case, worth mailing the purchases@ address, I'd suggest.
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+1
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Cedric Appleby
Posts: 121
12/16/2013
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Richard wrote:
Cedric Appleby wrote:
Strange. It might be a problem on my end, then, but I have tried on several different devices in the meantime, always with this result. Ah, this happened to me once, and it turned out I'd been randomly blocked by SuperRewards. FBG added me to a whitelist somewhere and all was well again. In any case, worth mailing the purchases@ address, I'd suggest.
Aha! I checked on my secondary account, and what do you know - the options show up. I believe being randomly blocked is to blame. Thank you kindly!
/EDIT: And everything's resolved just fine. Thank you, Failbetter Support!
edited by Cedric Appleby on 12/16/2013
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That is, in fact, a beak. Tea is difficult.
@21stCenturyBird on Twitter. -- In-game profile.
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