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Travel woes Messages in this topic - RSS

Meradine Heidenreich
Meradine Heidenreich
Posts: 411

10/23/2019
Is anyone else unable to travel? I'm stuck in my lodgings. Applies to both Firefox and Vivaldi.

Nor can I discard cards in Firefox or even click on them in Vivaldi...
edited by Meradine Heidenreich on 10/23/2019

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https://www.fallenlondon.com/profile/Meradine%20Heidenreich

The Starveling kit
Gobbled up the bit
of cheese on my tray ..
"O Weh!"

No plant battles, please.
0 link
Skinnyman
Skinnyman
Posts: 1944

10/23/2019
404 server errors when calling the APIs. A refresh fixes the issue related to cards.

--
ESs items and quality requirements sheet. Please check if there are errors or if something is missing
Achievement list if you're feeling bored!
I am accepting Plant battles, Neath's Mysteries card, Starveling Cats and boxed cats.
No suppers, no second chances gain and no need to cure my menaces!
0 link
Catherine Raymond
Catherine Raymond
Posts: 2372

10/23/2019
It's not affecting Chrome running on Linux Mint. But maybe I just powered through it--I had a hard time making a click register a few minutes ago. Try Skinnyman's advice; it might help anyway.

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Cathy Raymond
http://fallenlondon.com/Profile/cathyr19355

Catherine Raymond aka Mrs. Rykar Malkus http://fallenlondon.storynexus.com/Profile/Catherine%20Raymond (Gone NORTH)
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Meradine Heidenreich
Meradine Heidenreich
Posts: 411

10/24/2019
Thanks, Skinnyman & Catherine.

Olivia actually managed to get to it last night; I followed her advice, and it's all back to normal this a.m.

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https://www.fallenlondon.com/profile/Meradine%20Heidenreich

The Starveling kit
Gobbled up the bit
of cheese on my tray ..
"O Weh!"

No plant battles, please.
0 link
Jolanda Swan
Jolanda Swan
Posts: 1596

10/24/2019
Ι cannot open Fallen London on Mozilla at all. Only chrome and my android phone.

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Lover of all things beautiful, secret admirer of ugly truths, fond of the Parabola Sun... and always delighted to role play.
http://fallenlondon.com/profile/Jolanda%20Swan
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babelfishwars
babelfishwars
Administrator
Posts: 1138

10/24/2019
Hello!

If anyone is still having problems, it may be you're running a cached version of the site - we put a new version out yesterday.
The version of the site you should be running is Version v3.12.10-65-g4ef7590b. (Visible on the bottom of the site on desktop, in the menu on mobile.)
If it's different to this you may need to hard refresh or clear your browser cache.

If this still doesn't help - please send me a ticket: support@failbettergames.com

Thanks!
- Babel


--
Mars, God of Fish; Leaning Tower of Fish
+1 link
Ragnar Degenhand
Ragnar Degenhand
Posts: 175

10/24/2019
I find myself having to refresh in order to travel and in order to delete cards.

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https://www.fallenlondon.com/profile/Ragnar%20Degenhand
0 link
babelfishwars
babelfishwars
Administrator
Posts: 1138

10/24/2019
Ragnar Degenhand wrote:
I find myself having to refresh in order to travel and in order to delete cards.



Constantly? Have you tried a hard refresh? Ctrl+F5. If that doesn't work - please send in a ticket and we'll have a look.
edited by babelfishwars on 10/24/2019

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Mars, God of Fish; Leaning Tower of Fish
0 link
Jolanda Swan
Jolanda Swan
Posts: 1596

10/24/2019
Apologies for the report! I have no idea whom I reported either!

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Lover of all things beautiful, secret admirer of ugly truths, fond of the Parabola Sun... and always delighted to role play.
http://fallenlondon.com/profile/Jolanda%20Swan
0 link
Ragnar Degenhand
Ragnar Degenhand
Posts: 175

10/25/2019
babelfishwars wrote:
Ragnar Degenhand wrote:
I find myself having to refresh in order to travel and in order to delete cards.



Constantly? Have you tried a hard refresh? Ctrl+F5. If that doesn't work - please send in a ticket and we'll have a look.

edited by babelfishwars on 10/24/2019


Thanks. I did a clear cache after you mentioned it. See what happens this a.m. And it wasn't constantly, but more than once per session.

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https://www.fallenlondon.com/profile/Ragnar%20Degenhand
0 link
Jolanda Swan
Jolanda Swan
Posts: 1596

10/25/2019
Ctrl+F5 did not work for me. Argh.

--
Lover of all things beautiful, secret admirer of ugly truths, fond of the Parabola Sun... and always delighted to role play.
http://fallenlondon.com/profile/Jolanda%20Swan
0 link
Skinnyman
Skinnyman
Posts: 1944

10/25/2019
Jolanda Swan wrote:
Ctrl+F5 did not work for me. Argh.
You mean you still have the old version? Depending on the browser, this may require the Shift key too (I think all do); Ctrl+Shift+F5.
You can check the dev tools (F12) from where you select Network tab. Be sure to view all requests and see the difference between Ctrl+F5 and Ctrl+Shift+F5; nothing must be obtained from cache. In Chrome, for example, you can open dev tools and right click on the refresh button and select Empty cache and hard reload; it's the last option.

--
ESs items and quality requirements sheet. Please check if there are errors or if something is missing
Achievement list if you're feeling bored!
I am accepting Plant battles, Neath's Mysteries card, Starveling Cats and boxed cats.
No suppers, no second chances gain and no need to cure my menaces!
0 link
xKiv
xKiv
Posts: 831

10/25/2019
Another technique that's sometimes necessary to reset some things is ... open it in a new browser tab. (As in, CTRL-T to open new tab, then enter/copypaste url into urlbar)

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https://www.fallenlondon.storynexus.com/Profile/xKiv - a witchful, percussive, dangermous and shadowry scholar of coexplodence, hopsidirean, and walker of fallen kitties.
0 link
babelfishwars
babelfishwars
Administrator
Posts: 1138

10/25/2019
Jolanda Swan wrote:
Ctrl+F5 did not work for me. Argh.


If you're still having issues, please do email us. (Though our tech person is ill today, so it might be Monday before you're fixed.)

--
Mars, God of Fish; Leaning Tower of Fish
0 link
Jolanda Swan
Jolanda Swan
Posts: 1596

10/25/2019
I will. Nothing has worked so far. I have to play either on Chrome or on my phone (so Chrome again).

--
Lover of all things beautiful, secret admirer of ugly truths, fond of the Parabola Sun... and always delighted to role play.
http://fallenlondon.com/profile/Jolanda%20Swan
0 link
Ragnar Degenhand
Ragnar Degenhand
Posts: 175

10/26/2019
The cache clearing worked for me, thank you. Fingers crossed, Jolanda!

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https://www.fallenlondon.com/profile/Ragnar%20Degenhand
0 link




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