 Jason5237 Posts: 298
6/6/2018
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FailbetterFuzz wrote:
Just an update. We are aware of the issue with the stat/quality bonuses. This is not an issue with the redesign but with Fallen London/StoryNexus on the whole (and is related to a few issues we've seen recently with branches behaving strangely in recent weeks - some of you will have experienced this recently). We're working to resolve this right now.
Cool..thanks. If you've identified the root cause, that's a good thing. I had just wanted to be sure you were aware that it was happening across a multitude of items and qualities.
=)
Cheers
-- H.G.R.: Adventuer, Explorer, Paramount Londoner https://www.fallenlondon.com/profile/User766505
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 Catherine Raymond Posts: 2518
6/6/2018
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Jason5237 wrote:
FailbetterFuzz wrote:
Just an update. We are aware of the issue with the stat/quality bonuses. This is not an issue with the redesign but with Fallen London/StoryNexus on the whole (and is related to a few issues we've seen recently with branches behaving strangely in recent weeks - some of you will have experienced this recently). We're working to resolve this right now.
Cool..thanks. If you've identified the root cause, that's a good thing. I had just wanted to be sure you were aware that it was happening across a multitude of items and qualities.
=)
Cheers
So far as I can tell, the stats issue has been fixed for my character; thanks again.
-- Cathy Raymond http://fallenlondon.com/Profile/cathyr19355
Catherine Raymond aka Mrs. Rykar Malkus http://fallenlondon.com/Profile/Catherine%20Raymond (Gone NORTH)
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 Gul al-Ahlaam Posts: 225
6/7/2018
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Weird question: I have no idea how to even access the new site? fallenlondon.com is just a redirect to fallenlondon.storynexus.com, isn't it? That's how I've experienced it, at least.
-- The Uncanny Hierophant. The Jewel-Eyed Prince.
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+1
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 Scienceandponies Posts: 247
6/7/2018
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Does anyone else have an issue withe the timers being broken? Both action and card timers are stuck at 0:00, causing the page to constantly refresh and display the spinning hat of loading, and making it completely impossible to actually do anything.
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 Ishmael Finkenstein Posts: 10
6/7/2018
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Gul al-Ahlaam wrote:
Weird question: I have no idea how to even access the new site? fallenlondon.com is just a redirect to fallenlondon.storynexus.com, isn't it? That's how I've experienced it, at least.
Not a weird question. I have the same issue. I logged out. Closed the tab. Closed the browser. Deleted the relevant cookies. Deleted saved website data. On two different systems (one mobile, one desktop). I tried fallenlondon.com and fallenlondon.storynexus.com. Whatever I do, I always get the old version. This is really unfortunate, since I *like* the new look, from what I've seen around. But I can't access it at all.
-- Ishmael Finkenstein, Invisible Eminence, collector of curiosities, Seeker of mysterious and indistinct gender.
Social actions (other than Affluent Photographer) welcome.
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 Absintheuse Posts: 348
6/7/2018
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Ishmael Finkenstein wrote:
Gul al-Ahlaam wrote:
Weird question: I have no idea how to even access the new site? fallenlondon.com is just a redirect to fallenlondon.storynexus.com, isn't it? That's how I've experienced it, at least.
Not a weird question. I have the same issue. I logged out. Closed the tab. Closed the browser. Deleted the relevant cookies. Deleted saved website data. On two different systems (one mobile, one desktop). I tried fallenlondon.com and fallenlondon.storynexus.com. Whatever I do, I always get the old version. This is really unfortunate, since I *like* the new look, from what I've seen around. But I can't access it at all.
Hello! Try www.fallenlondon.com and if you still have any trouble feel free to email in to us at fallenlondonredesign@failbettergames.com
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+3
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 genesis Posts: 924
6/7/2018
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To make it explicit the “www” at the beginning of the url makes a difference
-- http://fallenlondon.com/Profile/mikey_thinkin
Keeping track of incomplete content and loose ends in Fallen London
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+5
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 NinjaComedian Posts: 202
6/7/2018
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On the new site, I am getting cases where I try an action and after 30 seconds of the hat spinning, I get dumped back to the main list of storylets with the action not having happened at all.
This seems to happen for me somewhat intermittently but when it does happen it seems to be only after the page has been open for a few minutes - they first few minutes of using the site generally run very smoothly.
On the plus side, the site was running very very slowly for me yesterday but now seems faster than the older site when I'm not having other issues.
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 Tay1or Posts: 163
6/7/2018
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I'll tell you one thing I hate--the 0 next to items in the bazaar! I really liked knowing what I had at a glance in any shop because there'd be a 1 next to what I had and NOTHING next to what I didn't! I don't like 0 added when I don't have something! Why make that change?
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 genesis Posts: 924
6/7/2018
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Tay1or wrote:
I'll tell you one thing I hate--the 0 next to items in the bazaar! I really liked knowing what I had at a glance in any shop because there'd be a 1 next to what I had and NOTHING next to what I didn't! I don't like 0 added when I don't have something! Why make that change?
I imagine, because, when clicking quickly, you ended up buying weird amounts of items like 11 (initial 1 + 10)
ETA: Oh I see, I had misunderstood what you meant. I *guess* it's a default in the new code and noone flagged it as something that bothered them until now. edited by genesis on 6/7/2018
-- http://fallenlondon.com/Profile/mikey_thinkin
Keeping track of incomplete content and loose ends in Fallen London
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 Tay1or Posts: 163
6/7/2018
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genesis wrote:
Tay1or wrote:
I'll tell you one thing I hate--the 0 next to items in the bazaar! I really liked knowing what I had at a glance in any shop because there'd be a 1 next to what I had and NOTHING next to what I didn't! I don't like 0 added when I don't have something! Why make that change?
I imagine, because, when clicking quickly, you ended up buying weird amounts of items like 11 (initial 1 + 10)
I'm not sure what you mean. I'm not sure why that would affect anything. I liked being able to tell at a glance what I had and what I didn't. All those zeroes just make it all look cluttered. Also kind of 0101 computer-ish--just too modern looking for the Victorian game.
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 Ishmael Finkenstein Posts: 10
6/7/2018
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genesis wrote:
To make it explicit the “www” at the beginning of the url makes a difference
Ha, genius! I never even thought of that. I just assumed that these days, all websites would offered the same content whether you typed the www. or not. I guess I was wrong. Well, thank you, much appreciated!
Yours, I.F.
-- Ishmael Finkenstein, Invisible Eminence, collector of curiosities, Seeker of mysterious and indistinct gender.
Social actions (other than Affluent Photographer) welcome.
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 RampantKat Posts: 2
6/7/2018
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Is it just me or has anyone else encountered a 'refresh' time of half an hour per card in the opportunity deck?
 edited by RampantKat on 6/7/2018
-- Respectfully yours, Kat. Open to most social actions, but please no invitations to Investigate the Affluent Photographer.
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 NinjaComedian Posts: 202
6/7/2018
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I'm starting to see behaviour that makes the new site really, really hard to use. Clicking on a card to use it can take 4 or 5 attempts before the storylets attached to the card actually display for me instead of just an empty story tab like this:

And when the storylets did finally appear, clicking on one of them showed the spinning hat for a moment before dumping me back to the storylets for my location and my hand of cards again with the card still in my hand, still unused!
This is getting really frustrating as this is happening to me repeatedly. I hope this gets fixed before the election!
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 Gul al-Ahlaam Posts: 225
6/7/2018
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I've got to say, the crushed up little item and quality icons are kind of upsetting. The art for them is so beautiful and it's sad to see it all cropped and pixilated.
-- The Uncanny Hierophant. The Jewel-Eyed Prince.
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 Deathjack999 Posts: 140
6/7/2018
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You know I'm not really having the same problems as other people, so I can't comment.
The one thing I do Like is the fact the Bazaar Tab remembers which shop you were at the last time you had it open, saves a lot of the faff from the old site of having to find Merrigans Exchange for the umpteenth D___ed time.
-- Send me anything social, My FL account has the same username as this one.
Ambition Status: Waiting for new content in Bag A Legend.
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 Catherine Raymond Posts: 2518
6/7/2018
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NinjaComedian wrote:
I'm starting to see behaviour that makes the new site really, really hard to use. Clicking on a card to use it can take 4 or 5 attempts before the storylets attached to the card actually display for me instead of just an empty story tab like this:

And when the storylets did finally appear, clicking on one of them showed the spinning hat for a moment before dumping me back to the storylets for my location and my hand of cards again with the card still in my hand, still unused!
This is getting really frustrating as this is happening to me repeatedly. I hope this gets fixed before the election!
I have been having similar problems to NinjaComedian's with the new site.
-- Cathy Raymond http://fallenlondon.com/Profile/cathyr19355
Catherine Raymond aka Mrs. Rykar Malkus http://fallenlondon.com/Profile/Catherine%20Raymond (Gone NORTH)
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+1
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 Luminen Walker Posts: 172
6/7/2018
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I haven't had much luck with the new site, and for the past week I haven't been able to send social actions on either site. Even on my phone and tablet.
Should I be contacting support at this point?
-- 1 - Cpt. Martin Walker, a Paramount and Marvellous Dreamer. 2 - Ariana Crivelli, a silent and sagacious lady.
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 Ivica Posts: 67
6/7/2018
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It's so bugged for me. I have issues mentioned in almost all previous posts of this thread.
-- http://fallenlondon.com/Profile/Sincityster
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 Jermaine Vendredi Posts: 588
6/8/2018
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Any chance someone could murder that spinning hat?
And TeslaWalker, definitely get in touch with support. I petitioned them about a couple of issues, and they've sorted them out.
-- No plant battles, please. https://www.fallenlondon.com/profile/Jermion
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