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A game of survival, trade and exploration in the universe of Fallen London

Ignored by support for a month. Messages in this topic - RSS

Pedrovi
Pedrovi
Posts: 6

10/25/2017
I sent out a support request for my game crashing to black after the intro screen with the quote.

I included my output log, specs, etc. I've verified game files and done a complete reinstall.

Does anyone have any suggestions on how to fix this? Or perhaps information about how to actually get support's attention?

At this point I'm almost ready to request a refund.

I just want to play!
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Pedrovi
Pedrovi
Posts: 6

10/26/2017
I already emailed that address as well... Thanks for the reply.
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Absintheuse
Absintheuse
Posts: 348

10/26/2017
Hi Pedrovi, what's the support ticket number on your original email? I will check on where it's at for you
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