A game of survival, trade and exploration in the universe of Fallen London
Game Crashes on Startup. Unable to Play (Steam)
Homestar
Posts: 3
7/7/2017
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I tried emailing support about this issue a few days ago but haven't heard back from them. I am unable to launch the game from Steam. The game crashes immediately after the title sequence. I have tried uninstalling/reinstalling the game, uninstalling/reinstalling Steam, rebooting my machine, and nothing seems to work. Here is my output log: https://hastebin.com/jetirarahe.tex
edited by Homestar on 7/7/2017
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slickriptide
Posts: 97
7/7/2017
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While I am neither a Failbetter dev nor do I play one on TV, I do have an opinion on your log. The culprit could be here:
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
Steam Initialisation Error
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
[Steamworks.NET] SteamAPI_Init() failed. Refer to Valve's documentation or the comment above this line for more information.
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
Steam Manager Not Started
Is there anything unusual about your Steam setup? Are you starting up offline, for instance? (That shouldn't matter, unless your Steam installation is corrupted somehow.)
Have you installed a Steam authenticator that might not be authenticating your device?
edited by slickriptide on 7/7/2017
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Homestar
Posts: 3
7/7/2017
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Thanks for the reply @slickriptide. I saw that line too which is odd because C:/buildslave/ doesn't exist on my PC. The only thing "non-standard" about this installation is that I have the game installed on my "G" drive with all of my other Steam games. Perhaps the game expects it to be installed in the default location?
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slickriptide
Posts: 97
7/7/2017
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Homestar wrote:
Perhaps the game expects it to be installed in the default location?
Doubtful. I have my steamapps folder in different locations on different computers and it's never been a problem. This seems more like your Steam client is failing, or something is interfering with the steamlib API used by Sunless Sea.
It might be a good idea to post this at the Steam forums. I have a feeling that Failbetter pays more attention to those than it does to these forums; at least for this kind of issue. If nothing else, you'll be more likely to have it be seen by other players who might have already dealt with a similar issue and solved it.
Steam Sunless Sea Discussion Board
edited by slickriptide on 7/7/2017
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Homestar
Posts: 3
7/7/2017
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Thank you. I will try that.
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slickriptide
Posts: 97
7/7/2017
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Here's an excerpt from one of my own log files for the same "launch window":
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
App ownership detected
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
Steam Manager: True
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
Steam Manager Running
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)
Starting Sunless Sea: Zubmariner V2.2.2.3130
Either your Steam app isn't running or something is blocking Sunless Sea from communicating with your Steam app.
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