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Can't log in
Hel_Lokidóttir
Posts: 1
11/12/2016
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I signed up a few days ago with my email, when I went to play some more today I refreshed the page and was asked to log in again.
Only it won't let me, it says there's no account associated with the email address when I tried having it reset my password in case I'd remembered the wrong one. Then I tried setting up another account in case mine had been accidentally deleted. it tells me that the username I entered (same as the one I use here) is already claimed.
Does anyone know how to fix this? I really want to get back in, and it's frustrating that it says my account doesn't exist when I know I made it.
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Lallinka
Posts: 138
11/12/2016
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Hel_Lokidóttir wrote:
I signed up a few days ago with my email, when I went to play some more today I refreshed the page and was asked to log in again.
Only it won't let me, it says there's no account associated with the email address when I tried having it reset my password in case I'd remembered the wrong one. Then I tried setting up another account in case mine had been accidentally deleted. it tells me that the username I entered (same as the one I use here) is already claimed.
Does anyone know how to fix this? I really want to get back in, and it's frustrating that it says my account doesn't exist when I know I made it.
The best course of action would probably to be contact the support at support@failbettergames.com and ask them to help you.
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Lallinka is accepting any social interactions as soon as my actions allow it. No Loitering and no Photographer, please. Available for interviews about Nemesis and a Midnighter for Orphanages.
Ragish is accepting everything, including Loitering and Photographer. Available for interviews about Heart's Desire and a Crooked-cross for Salons.
Pienkava is freshly out of prison and will need charity to survive in the harsh streets of London. Have pity, she is only fifteen.
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Ragnar Degenhand
Posts: 197
11/12/2016
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I occasionally have a sign-in problem when I carelessly include a space or "new line" at the end of the password...
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https://www.fallenlondon.com/profile/Ragnar%20Degenhand
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