This is the place to discuss playing the game. Find tips, debate the best places to find certain items and share advice.
Mobile app hangs on "checking for content updates"
Xenu's Paradox
Posts: 18
10/27/2016
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So I've been using the mobile app for a few weeks now and had no problems other than a few sync issues early on.
However, today I have been unable to get past the loading screen. It gets to "checking for content updates" and then simply sits there indefinitely.
Anyone else experiencing this issue? Any ideas on fixing it?
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Diptych
Administrator
Posts: 3493
10/27/2016
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You can report bugs with the mobile app to mobilesupport@failbettergames.com, and they'll be able to provide support!
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Sir Frederick, the Libertarian Esotericist. Lord Hubris, the Bloody Baron.
Juniper Brown, the Ill-Fated Orphan. Esther Ellis-Hall, the Fashionable Fabian.
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Dima Lazarev
Posts: 172
10/27/2016
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I have the same issue at the moment.
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http://fallenlondon.storynexus.com/Profile/Dima Lazarev
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Dima Lazarev
Posts: 172
10/27/2016
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Also people on Reddit seem to have same concerns: https://www.reddit.com/r/fallenlondon/comments/59laxh/cant_play_stuck_on_checking_for_content_updates/
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http://fallenlondon.storynexus.com/Profile/Dima Lazarev
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Dima Lazarev
Posts: 172
10/27/2016
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Works for me now.
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http://fallenlondon.storynexus.com/Profile/Dima Lazarev
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Absintheuse
Posts: 348
10/27/2016
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Due to high volumes of player activity last night some users experienced loading hangs with the app. We've made a tweak to improve it already and will continue to monitor the situation. Thank you for your patience delicious friends! Your Hallowmas spirit is strong.
edited by Absintheuse on 10/27/2016
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