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How long til Fate purchases appear in game? Messages in this topic - RSS

Banquosghost
Banquosghost
Posts: 3

2/6/2012
Greetings, Delicious Friends and Associates!

I am a new player, enamored of Echo Bazaar, and so about 48 hours ago I purchased Fate Points via Paypal and the e-commerce link embedded in the game's Fate tab. Though I received a receipt from Paypal straightaway, the purchased points have yet to appear in my game. Is this normal? Has anyone else experienced this problem, and if so with whom did you correspond to rectify it?

Many thanks!
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Alexis Kennedy
Alexis Kennedy
Posts: 1374

2/6/2012
Hi BG - sorry about this, and thanks for supporting the game. You should generally get the Fate in minutes. Can you forward the receipt to purchases@failbettergames.com, along with your character name? and someone will sort it out.
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Banquosghost
Banquosghost
Posts: 3

2/6/2012
Egad, but that was a rapid reply! I shall follow your advice immediately. Many thanks! smile
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Maurna Frost
Maurna Frost
Posts: 246

2/6/2012
Normally within 5-10 minutes. I've had one issue with purchasing at sort of "cross-over time" when the CC option becomes not available and the paypal one becomes available.

--
~MF

I greatly enjoy meeting delicious new friends and participating in deliciously exciting new adventures! Please feel free to drop a card to meet for dinner, exchange favors, give an interview, or any other activity that comes to mind. I DO particpate in exchanges requiring Fate, BUT you must contact me first; twitter, facebook, or here on the forums via PM.

Note: I am currently exchanging parcels with a large number of dear friends and my parcel opportunities are rare. I am always willing to exchange but your rate of return may be rather slow. To find others to exchange with I recommend the Starveling list.
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Banquosghost
Banquosghost
Posts: 3

2/6/2012
Thank you Maurna!

I'm happy to say that the good people at Failbetter have solved the problem already. smile
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Hailey
Hailey
Posts: 43

2/7/2012
In a similar vein, I find myself unable to purchase fate at all. The option just isn't there on the fate page. Anyone else have this problem?

--
Sir Samuel Lewis - One who has gone North

Hailey Daniels - One who turned back

@elvortel on twitter
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Chris Gardiner
Chris Gardiner
Administrator
Posts: 536

2/7/2012
elvor wrote:
In a similar vein, I find myself unable to purchase fate at all. The option just isn't there on the fate page. Anyone else have this problem?

Hi Elvor - could you email ebbugs@failbettergames.com about this and we'll sort it out for you. Cheers!
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