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A game of survival, trade and exploration in the universe of Fallen London

Technical difficulties; game opening in sm.window Messages in this topic - RSS

gamer9099
gamer9099
Posts: 6

3/15/2016
  • Hi folks,
    When I run Sunless Sea (from either desktop icon, or from within steam library), I'm having a problem: after a power outage last night, the game opens in a super small window that cannot be enlarged/maximized.
  • I tried uninstalling the game, then re-installing. When that had no effect with the mini window problem, I uninstalled the game again, then uninstalled steam, and then re-installed both: no devilbone dice! The game is still opening in the mini-window, and I'm unable to play, or delete the last save, et&c. (I'm unsure if the last save was an auto- or one of my manual).
  • ((hmm... I tried to upload a screen capture of my desktop with the mini window shown, but it looks as if we're unable to add images - anyway, on my screen the window is about 0.5" tall by 2" wide, with a tiny little ~2 pixel high sliver showing the game))


  • Has anyone ever had this problem & found a solution?
  • Thanks in advance for your help smile
  • gamer9099
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    Sara Hysaro
    Sara Hysaro
    Moderator
    Posts: 4514

    3/15/2016
    You should try emailing support - according to the FAQ sticky this should be the right email: sunlesssea@failbettergames.com

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    gamer9099
    gamer9099
    Posts: 6

    3/15/2016
  • Thanks, Sara smile
  • I went ahead and emailed (sunlesssea@failbettergames.com) with jpg captures, et&c., but the automated ticket notes that it could be awhile, as folks are attending the Game Developers Conference in San Francisco (Mar 14-18). I was hoping someone here might know of a possible solution in the meantime.

  • http://fallenlondon.storynexus.com/Profile/gamer9099
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    Corran
    Corran
    Posts: 401

    3/16/2016
    You could try holding down the Shift key when starting up the game (just keep it pressed as you click the game icon / Steam Play button). Some Unity based games then open the configuration window where you might be able to change your settings.

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    My Fallen London profile
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    gamer9099
    gamer9099
    Posts: 6

    3/16/2016
  • Corran - you are the best!
  • You've just solved my problem, and I learned something new. Thank you so much for your help smile

  • edited by gamer9099 on 3/16/2016
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