Corran
Posts: 401
2/9/2016
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Ever since upgrading to Firefox 44.0.1 the countdown counter that displays how long till a new card has stopped running. When loading the page it just stays at whatever it is set to at that moment.
The candle countdown counter for the next action still works though.
I couldn't find another post on this; does anyone else have this problem?
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My Fallen London profile
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MadmanAtW
Posts: 231
2/10/2016
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It's started working normally for me today.
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http://fallenlondon.storynexus.com/Profile/Madman~Across~the~Water
http://fallenlondon.storynexus.com/Profile/Xoricco
Accepting any social actions except the Affluent Photographer. Would appreciate warning of dupings/betrayals/rats.
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xKiv
Posts: 846
2/9/2016
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Mine sometimes runs, most of the time doesn't. Both firefox and chrome. Didn't coincide with any browser update, but I think it coincided with deleting browser cache (which makes sense - the browser then had to download new (and potentially newly-bugged) code from server).
Clicking the STORY tab multiple times in quick succession shows that there is still clock non-synchronization issue on the servers, too (remaining time can oscilate up and down by as much as a minute now, for me).
I thought they tied card and action counter to same thing.
1) the counters should now both be "trigger every ten minutes since you created the account", I think.
2) What you see ticking down in your browser window is NOT the real timer. It is just an approximation - the game sometimes synchronizes "remaining time" from server to browser, and then the browser changes the displayed time by 1 s *approximately every second* (it is not really trivial to measure this exactly in a browser, so this displayed time can be wrong by a lot in the 10 minutes it takes for one action).
3) Apparently, the "cards waiting" display is no longer updating properly.
4) clicking on STORY tab seems to load "cards waiting" timer from server, but "actions/next in" seems to only reload when it hits 0.
5) there are multiple physical (or virtual) servers hidden behind "fallenlondon.storynexus.com", and you never know which one is serving you right now. And they have different clocks. And those seem to be out of synch, which is why you can see the "reamining time" jump up or down on reloads. It's also another reason why "actions/next in" can jump up/down when it reaches 0.
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https://www.fallenlondon.storynexus.com/Profile/xKiv - a witchful, percussive, dangermous and shadowry scholar of coexplodence, hopsidirean, and walker of fallen kitties.
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malthaussen
Posts: 1060
2/9/2016
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That is odd, for as I say I have the same counter issue, but the cards refresh as usual.
-- Mal
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"Of two choices, I always take the third."
Will do all socials except Loitering or Private Evenings (all my Free Evenings are accounted for), and Affluent Photographer Betrayals only, please. I am not currently accepting calling cards.
http://fallenlondon.storynexus.com/Profile/malthaussen
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The Duke of Waltham
Posts: 150
2/9/2016
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Same problem here, with Firefox 44.0. I might also add a detail: the card timer appears with a space after the colon (i.e. before the number denoting seconds). This is not normally the case and, unless I am mistaken, the timer was glitchy again on the previous occasion I noticed that space. This could be a symptom, albeit an unexpected one.
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The Duke of Waltham welcomes requests for assistance from those troubled by menaces, and His Grace's townhouse is always open to visitors who will not attempt to steal the silverware or extract support for yet another ill-advised scheme concerning photographers.
H. Cartwright, secretary.
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Hannah Flynn
Administrator
Posts: 491
2/10/2016
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We have had a few tickets about this, that's the best place to send reports: support@failbettergames.com.
We're going to look into it this week, but for now, F5 should fix it. 
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Wields the news canon, aboard the hype train.
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Shweees
Posts: 13
2/9/2016
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I'm using chrome and am experiencing the same issue.
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http://fallenlondon.storynexus.com/Profile/shweees
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th8827
Posts: 823
2/9/2016
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Although the card and candle counters are supposed to be the same, since yesterday, my counters keep getting out of sync. They activate at the same time, but the numbers are off. Internet Explorer.
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http://fallenlondon.storynexus.com/Profile/th8827
Gone NORTH. It's nice here.
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