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Corran
Corran
Posts: 401

2/9/2016
Ever since upgrading to Firefox 44.0.1 the countdown counter that displays how long till a new card has stopped running. When loading the page it just stays at whatever it is set to at that moment.

The candle countdown counter for the next action still works though.

I couldn't find another post on this; does anyone else have this problem?

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My Fallen London profile
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Shweees
Shweees
Posts: 13

2/9/2016
I'm using chrome and am experiencing the same issue.

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http://fallenlondon.storynexus.com/Profile/shweees
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malthaussen
malthaussen
Posts: 1060

2/9/2016
Odd. The candle counter works. But every time I draw a card (I was using Firefox 44.0), it incremented the time remaining to the next card but did not count down (e.g., counter frozen at 0:10, drew a card, counter changed to frozen at 3:06).
But... when I updated to 44.0.01, it started working properly. Which would seem to contradict Corran's experience. Then it froze again. Obviously, something not working. But at least the deck does replenish.

-- Mal
edited by malthaussen on 2/9/2016

--
"Of two choices, I always take the third."
Will do all socials except Loitering or Private Evenings (all my Free Evenings are accounted for), and Affluent Photographer Betrayals only, please. I am not currently accepting calling cards.
http://fallenlondon.storynexus.com/Profile/malthaussen
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maleclypse
maleclypse
Posts: 259

2/9/2016
I thought they tied card and action counter to same thing. I was pretty sure there was a blue post about it a few months back?

--
Maintaining a controlling interest in my soul requires a pretty constant negotiation between the various shareholder interests. Thankfully the Fingerkings 23% control makes a pretty good foil to unite the other factions enough to get to 51%.

http://fallenlondon.storynexus.com/Profile/Maleclypse
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th8827
th8827
Posts: 823

2/9/2016
Although the card and candle counters are supposed to be the same, since yesterday, my counters keep getting out of sync. They activate at the same time, but the numbers are off. Internet Explorer.

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http://fallenlondon.storynexus.com/Profile/th8827

Gone NORTH. It's nice here.
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xKiv
xKiv
Posts: 846

2/9/2016
Mine sometimes runs, most of the time doesn't. Both firefox and chrome. Didn't coincide with any browser update, but I think it coincided with deleting browser cache (which makes sense - the browser then had to download new (and potentially newly-bugged) code from server).
Clicking the STORY tab multiple times in quick succession shows that there is still clock non-synchronization issue on the servers, too (remaining time can oscilate up and down by as much as a minute now, for me).


I thought they tied card and action counter to same thing.


1) the counters should now both be "trigger every ten minutes since you created the account", I think.
2) What you see ticking down in your browser window is NOT the real timer. It is just an approximation - the game sometimes synchronizes "remaining time" from server to browser, and then the browser changes the displayed time by 1 s *approximately every second* (it is not really trivial to measure this exactly in a browser, so this displayed time can be wrong by a lot in the 10 minutes it takes for one action).
3) Apparently, the "cards waiting" display is no longer updating properly.
4) clicking on STORY tab seems to load "cards waiting" timer from server, but "actions/next in" seems to only reload when it hits 0.
5) there are multiple physical (or virtual) servers hidden behind "fallenlondon.storynexus.com", and you never know which one is serving you right now. And they have different clocks. And those seem to be out of synch, which is why you can see the "reamining time" jump up or down on reloads. It's also another reason why "actions/next in" can jump up/down when it reaches 0.

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https://www.fallenlondon.storynexus.com/Profile/xKiv - a witchful, percussive, dangermous and shadowry scholar of coexplodence, hopsidirean, and walker of fallen kitties.
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Corran
Corran
Posts: 401

2/9/2016
I should have added that new cards don't show up either.

I now need to change tabs or reload the page to see any new cards.

--
My Fallen London profile
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malthaussen
malthaussen
Posts: 1060

2/9/2016
That is odd, for as I say I have the same counter issue, but the cards refresh as usual.

-- Mal

--
"Of two choices, I always take the third."
Will do all socials except Loitering or Private Evenings (all my Free Evenings are accounted for), and Affluent Photographer Betrayals only, please. I am not currently accepting calling cards.
http://fallenlondon.storynexus.com/Profile/malthaussen
+1 link
Valiant
Valiant
Posts: 127

2/9/2016
I have the same problem - counter almost always stuck, cards appear only after refreshing a page. Started on Firefox 44.0, didn't change after updating to 44.0.1. I suspect something is off on server side.

--
Sir Valiant Carrington, a heartless hedonist and honorary governor of Port Carnelian. You can ask him for a sip of Cider (here's how by an_ocelot) if you catch him in London.
Farshin Jarrah, merry trickster and incorrigible optimist.
Serine, gone down the well but not forgotten.

Avatar artwork by lovely Farseer Drijya
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MadmanAtW
MadmanAtW
Posts: 231

2/9/2016
I noticed this problem yesterday, and have now confirmed it on two computers and two browsers on each (both FF and Chrome).

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http://fallenlondon.storynexus.com/Profile/Madman~Across~the~Water
http://fallenlondon.storynexus.com/Profile/Xoricco
Accepting any social actions except the Affluent Photographer. Would appreciate warning of dupings/betrayals/rats.
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wraith
wraith
Posts: 136

2/9/2016
i have the same problem with chrome, haven't tried with firefox

--
a scholar who is ready to do anything for knowledge http://fallenlondon.storynexus.com/Profile/madwraith
please send boxed cat
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Optimatum
Optimatum
Posts: 3666

2/9/2016
My card counter is stuck as well on the Chrome iOS app.

--
Optimatum, a ruthless and merciful gentleman. No plant battles, Affluent Photographer requests, or healing offers; all other social actions welcome.

Want a sip of Cider? Just say hi!

PM me for information enigmatic or Fated. Though the forum please, not FL itself.
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thedeadlymoose
thedeadlymoose
Posts: 214

2/9/2016
I've had this issue across multiple browsers (Firefox, Opera, Chrome, and the now defunct IE), but since it happened so soon after a belated upgrade to Windows 10, I thought it might be me. And then I didn't think to bug report it because it hasn't really damaged my playing experience significantly (the bazaar side-streets unlock requirements glitch is far worse, for example).

As far as I can tell, behind the scenes, the counters are all still running properly, just not showing in the browser.

--
http://fallenlondon.storynexus.com/profile/Eris~Jay
http://fallenlondon.storynexus.com/profile/Red~Rose
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Jamit
Jamit
Posts: 10

2/9/2016
thedeadlymoose wrote:
I've had this issue across multiple browsers (Firefox, Opera, Chrome, and the now defunct IE), but since it happened so soon after a belated upgrade to Windows 10, I thought it might be me. And then I didn't think to bug report it because it hasn't really damaged my playing experience significantly (the bazaar side-streets unlock requirements glitch is far worse, for example).

As far as I can tell, behind the scenes, the counters are all still running properly, just not showing in the browser.


Yes, I've experienced this with both Chrome/Firefox in both Linux and Windows. It's somewhat of a hassle, particularly when engaged in a heist. Seeing all of the other reports, I presume that this issue is being attended to. Still working on my Ubergoat ...
http://fallenlondon.storynexus.com/Profile/Jamit
edited by Jamit on 2/9/2016
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Kaigen
Kaigen
Posts: 530

2/9/2016
I've been experiencing the same problem. I have to switch tabs in FL or flip a card to get the counter and card count to refresh.

--
Just a simple doctor with a chess habit. Publisher of The Flit Dispatch.

"One must remember that the impossible is, alas, always possible."
-Jacques Derrida
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The Duke of Waltham
The Duke of Waltham
Posts: 150

2/9/2016
Same problem here, with Firefox 44.0. I might also add a detail: the card timer appears with a space after the colon (i.e. before the number denoting seconds). This is not normally the case and, unless I am mistaken, the timer was glitchy again on the previous occasion I noticed that space. This could be a symptom, albeit an unexpected one.

--
The Duke of Waltham welcomes requests for assistance from those troubled by menaces, and His Grace's townhouse is always open to visitors who will not attempt to steal the silverware or extract support for yet another ill-advised scheme concerning photographers.

H. Cartwright, secretary.
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Alistair Cray
Alistair Cray
Posts: 114

2/9/2016
Same problem here. The card stack does not refresh. Latest Chrome.

--
Fallen London profile
My browser extensions:
Chandlery | Playing Favourites
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Mordaine Barimen
Mordaine Barimen
Posts: 670

2/10/2016
Same problem in Opera, as well as Firefox. Started roughly 24 hours ago.

--
I'm sorry, but due to policy clarifications, I will no longer be giving detailed mechanics advice on the forums.

If you still need help, try the IRC channel.
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th8827
th8827
Posts: 823

2/10/2016
I want to update that, besides internet explorer, my iPhone's browser is also doing it.

--
http://fallenlondon.storynexus.com/Profile/th8827

Gone NORTH. It's nice here.
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Valiant
Valiant
Posts: 127

2/10/2016
The Duke of Waltham wrote:
Same problem here, with Firefox 44.0. I might also add a detail: the card timer appears with a space after the colon (i.e. before the number denoting seconds). This is not normally the case and, unless I am mistaken, the timer was glitchy again on the previous occasion I noticed that space. This could be a symptom, albeit an unexpected one.

An interesting detail! Now I notice this too. Timer without space works fine, but if a space appears, it always stops working.

--
Sir Valiant Carrington, a heartless hedonist and honorary governor of Port Carnelian. You can ask him for a sip of Cider (here's how by an_ocelot) if you catch him in London.
Farshin Jarrah, merry trickster and incorrigible optimist.
Serine, gone down the well but not forgotten.

Avatar artwork by lovely Farseer Drijya
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