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fitz
fitz
Posts: 91

12/27/2015
Did anyone else have a problem with their Subscription not working?

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Ô fitzGwahir
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malthaussen
malthaussen
Posts: 1060

12/27/2015
Is your payment data up-to-date? My CC expired in Nov, and I had to re-subscribe to change to the new date.

-- Mal

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"Of two choices, I always take the third."
Will do all socials except Loitering or Private Evenings (all my Free Evenings are accounted for), and Affluent Photographer Betrayals only, please. I am not currently accepting calling cards.
http://fallenlondon.storynexus.com/Profile/malthaussen
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fitz
fitz
Posts: 91

12/29/2015
yeah, that's all fine. Though after I reset the details, I had 32 days left of the subscription

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Ô fitzGwahir
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finitehp
finitehp
Posts: 20

12/31/2015
My subscription ended today and wasn't auto-renewed. I figured I'd come check the forums to see if it was prevent people who subscribed for Flint from having it renew if they didn't want it to.

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Formerly Marshall Proudfoot and Ragnar Gustav
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Sara Hysaro
Sara Hysaro
Moderator
Posts: 4514

12/31/2015
I think there's occasionally a delay in the auto-renewing; I've seen people report this issue on the forums before. If it doesn't renew within a few hours or by tomorrow I'd recommend sending an official report in to support@failbettergames.com so they can check it out.

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http://fallenlondon.storynexus.com/Profile/Sara%20Hysaro
Please do not send SMEN, cat boxes, or Affluent Reporter requests. All other social actions are welcome.

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Guest

12/31/2015
Sara Hysaro wrote:
I think there's occasionally a delay in the auto-renewing; I've seen people report this issue on the forums before. If it doesn't renew within a few hours or by tomorrow I'd recommend sending an official report in to support@failbettergames.com so they can check it out.

Due to the holiday, when do they plan on releasing the next Exceptional Story?
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    Sara Hysaro
    Sara Hysaro
    Moderator
    Posts: 4514

    12/31/2015
    The 31st.

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    http://fallenlondon.storynexus.com/Profile/Sara%20Hysaro
    Please do not send SMEN, cat boxes, or Affluent Reporter requests. All other social actions are welcome.

    Are you a Scarlet Saint? Send a message my way to be added to the list.
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