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A game of survival, trade and exploration in the universe of Fallen London

Getting SS to run fast and normal. Messages in this topic - RSS

Lord Alexander Alderman
Lord Alexander Alderman
Posts: 13

2/13/2017
Sometimes framerate gets choppy, long load times, occasional skipping and weird graphics. Like shots coming from the back of the ship. Any help?
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OctaviaCrowe
OctaviaCrowe
Posts: 131

2/13/2017
Need to know more about the system you're installing it on, friend. What computer, what OS, what graphics card?

--
Ms. Octavia Crowe, the Hellfaring Mystic, keeper of the Books of Brass.
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Lord Alexander Alderman
Lord Alexander Alderman
Posts: 13

2/13/2017
Copy pasted from the steam system information.
Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: GE60 2PL
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2494 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 4600

DirectX Driver Name: nvd3dum.dll
Driver Version: 20.19.15.4531
DirectX Driver Version: 21.21.13.7654
Driver Date: 29 Sept 2016
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 850M
VendorID: 0x10de
DeviceID: 0x1391
Revision: 0xa2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.58" x 7.64" (15.55" diag)
34.5cm x 19.4cm (39.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 8109 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Steam Controller Cable and Base: Not set
Media Type: DVD
Total Hard Disk Space Available: 936631 Mb
Largest Free Hard Disk Block: 514690 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
edited by Simun Kutlesa on 2/13/2017
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OctaviaCrowe
OctaviaCrowe
Posts: 131

2/13/2017
Sounds like it should run fine, then... have you tried uninstalling and reinstalling? I know download times can be a pain, but it might work,

--
Ms. Octavia Crowe, the Hellfaring Mystic, keeper of the Books of Brass.
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Lord Alexander Alderman
Lord Alexander Alderman
Posts: 13

2/13/2017
I already did that.
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Pan Tofel
Pan Tofel
Posts: 30

2/14/2017
Driver: Intel(R) HD Graphics 4600

Actually this might be the problem. Do you by any chance have dual graphics? If you do make sure game uses the correct (dedicated) one. If you don't, then I'm afraid some choppynes is to be expected... unless you are willing to lower the ingame settings, depriving yourself of the neath's beauty cruelly.
edited by Pan Tofel on 2/14/2017

--
http://fallenlondon.storynexus.com/Profile/Pan%20Tofel Accepting all kinds of social actions
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Lord Alexander Alderman
Lord Alexander Alderman
Posts: 13

2/15/2017
I don't know about either of those. How do I access the graphics card(s)?
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Pan Tofel
Pan Tofel
Posts: 30

2/15/2017
Are you playing on a laptop? If you are, chances that you indeed have dual graphic are quite high. Anyway download this: http://www.techspot.com/downloads/4895-msi-afterburner.html . It's primary an overclocking utility (you won't need this) but also a reliable way to find out details about your cards. Run it and you should be able to see how many GPUs you have. Go to setting to see which card is which, I think they are gonna be labeled just as "GPU1/GPU2" on the main screen.

If you find you have two cards, run Sunless Sea while also having the MSI Afterburner running and check which GPU is active while you play. (Note you should actually play for a few minutes and check retrospectively as mere returning to windows screen can switch the active GPU)
edited by Pan Tofel on 2/15/2017

--
http://fallenlondon.storynexus.com/Profile/Pan%20Tofel Accepting all kinds of social actions
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phryne
phryne
Posts: 876

2/15/2017
Note that if all the above tips don't help, you should send a support ticket to sunlesssea@failbettergames.com (attach an affected savefile and your system information).

Choppy framerates were a big problem for many players directly after the game was released, but the problem has been fixed long since. The devs would probably want to know about anyone still encountering it...

--
a Scarlet Sainta Monster-Huntera Memory
Exceptional Stories poll results: 20162017
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Jisanxw1
Jisanxw1
Posts: 1

5/14/2017
return man 3 hacked I have no idea of it.
edited by Jisanxw1 on 9/10/2017
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